• ·Following the earthquake in Myanmar that affected Thailand on March 28, 2025, at 1:20 PM, Primo has mobilized to care for residents and deployed teams of legal personnel and company staff to monitor safety and support residents at all projects managed by Primo.
  • We have established a team of structural engineering experts to quickly assess damage across over 100 projects managed by Primo, evaluating the structural integrity of buildings to provide residents with greater peace of mind.
  • We are coordinating with insurance companies and holistic survey firms to provide comprehensive services to residents regarding damage assessments and claims processing.
  • We have assembled a coalition of subsidiary companies, contractors, and suppliers to assist residents with the repair of damaged properties, as the happiness and safety of our residents are our utmost priorities.

Mr. Surin Sahachato Phokanant, CEO of Primo Service Solution Public Company Limited (PRI), a leader in modern comprehensive real estate services, stated that Primo has dispatched a Property Management team from Crown Residence Co., Ltd., which provides luxury property management services, and PMM Property Management Co., Ltd., a leader in modern real estate services managing condominium juristic persons, housing estates, residential properties, office buildings, and shopping centers. The juristic team has mobilized to assist and facilitate residents so they can return to their homes normally. Additionally, an engineering expert team from affiliated companies has been established to inspect the central structures and safety of all buildings managed by Primo across more than 100 projects through United Project Management Co., Ltd. (UPM) and Projects Asia Co., Ltd. (PJA), which operate in consulting and project management, with engineers from all professional fields.

At the same time, Primo has established a task force through Prim Insurance Broker Co., Ltd., an insurance and life insurance brokerage firm, to coordinate with insurance groups and survey companies since the incident to assist residents with insurance-related processes.

In the meantime, Primo has begun preparations for affiliated companies involved in construction, including Uno Service Co., Ltd., which provides various services in construction and service sectors, and Wide Interior Co., Ltd., which specializes in design and interior decoration. We have also prepared contractor partners and suppliers to form a team that will collaborate to assist residents in repairing damaged properties.

“The advantage of Primo is that we are a comprehensive real estate service business that includes Engineers, Living Services, and Living & Earning Services, allowing us to respond quickly to the impacts of this earthquake. Following the earthquake, we will continuously monitor for the safety of residents in all projects, including housing estates and condominiums managed by Primo. We are prepared to inspect buildings and have a professional team of technicians to ensure safety for living,” Mr. Surin stated.

If residents notice signs of damage within their units, such as cracks or peeling walls, they can take photos of the affected areas and send them to the juristic person. The juristic team will coordinate and schedule a detailed damage assessment. Residents can send their reports via the juristic Line, the Primo Plus Application, Line: @Primo, and can inquire about insurance claims or provide additional information to the Primo juristic office within the project or call the Contact Call Center at 02-081-0000 at any time.

“Primo assures that the safety of everyone is our highest priority. We will take care of all residents to the best of our ability with utmost responsibility because the happiness and safety of our residents are what we have always upheld,” Mr. Surin concluded.

Primo Service Solution Public Company Limited (PRI) is a leading provider of comprehensive real estate services in the country with over 14 years of experience, operating under three main business groups:

1. Upstream Business Group – Pre-Living Services includes consulting and controlling construction projects, architectural design, structural engineering, and construction control services, as well as technical consulting services.

2. Midstream Business Group – Living Services includes management services for condominium juristic persons, housing estates, shopping malls, buildings, and offices, luxury condominium management, residential property management, and service apartments, comprehensive real estate buying-selling-leasing services, investment partner sourcing, marketing consulting services for real estate businesses, personal assistant services for expatriates, and technology development services for living and service technologies.

3. Downstream Business Group – Post-Sale Living Services includes interior design and decoration services, comprehensive contracting services, cleaning services, building management, distribution of home and living decoration products, lifestyle products, and life and non-life insurance representation.