Ocean Property has revamped its business strategy to focus on online services, adapting to the COVID-19 pandemic while ensuring comprehensive support for customers. This includes booking and project inquiries, with virtual tours available via chat and video calls for those wishing to visit showrooms. Additionally, special care is provided for post-sale consultations. Recently, they launched promotions for three quality projects, offering discounts of up to 1 million baht.

            Mr. Nopphong Priphanpachonphisut, Managing Director of Ocean Property Co., Ltd., a comprehensive quality real estate developer, stated that in light of the COVID-19 outbreak in Thailand, Ocean Property has been closely monitoring the situation and implementing measures to prevent the spread of the virus, ensuring the safety of both employees and customers. Concurrently, the company has intensified its online presence in sales, marketing, and after-sales services to facilitate customer access without leaving their homes, aligning with the government's request for everyone to stay home for the nation.

Ocean Property has established online service channels through four platforms: website, Facebook, Instagram, and Line. Additionally, a call center is available at 02-038-5555 to assist with unit bookings, project inquiries, and promotions. Customers can also view showrooms through chat and video calls, allowing them to explore the project and its facilities thoroughly, while receiving complete information directly from sales staff. Furthermore, all customers can contact the team for post-sale consultations.

Ocean Property is committed to its online strategy as follows:

  1. Assisting current homeowners with post-sale consultations on all matters without needing to leave their homes, with a dedicated team providing close support.
  2. Providing information to prospective buyers about various projects, increasing the team’s capacity to communicate with customers across all channels to meet their information needs. Some customers may have already visited showrooms, so additional communication methods are being implemented, such as creating video clips to showcase specific areas of interest and responding to customer inquiries promptly.
  3. Targeting new customer segments online, with an intensified focus on real demand and first-time homebuyers.

“We continue to market and provide customer service online, confident that this strategy will meet customer needs during this time. During the COVID-19 situation, we have seen online inquiries and service usage increase by over 100%,” Mr. Nopphong added.

Currently, despite the social distancing campaign, Ocean Property remains committed to closely serving customers. They continue to offer special promotions from three quality projects, including Ocean Town, Mueang – Ratsada, Phuket, featuring modern townhomes and commercial buildings in the heart of Phuket, with convenient access from both Srisutthas and Narit roads, starting at just 2.79 million baht, offering a 300,000 baht discount for immediate bookings, along with three free air conditioners. Ocean Residence, Mittraphap - Khon Kaen is a low-rise condominium in a prime location in Khon Kaen, ready to move in, starting at 1.39 million baht, with a gift voucher from Index Living Mall worth over 50,000 baht for bookings made by May 15, 2020. Ocean Portofino is a luxurious beachfront condominium in Jomtien, starting at 7.5 million baht, with a special offer for a 130 sqm two-bedroom unit, decorated like a new showroom, priced at just 14.9 million baht, with an immediate discount of 1 million baht for bookings now.

Interested parties can find more details or news and activities from Ocean Property Co., Ltd. on their website www.oceanproperty.co.th or call 02-038-5020. Follow additional news on their Facebook www.facebook.com/OceanProperty, Instagram www.instagram.com/oceanproperty, and Line @oceanproperty.