Sansiri Reinforces Its Leadership in After-Sales Service on Digital Platforms with the Launch of 'Home Care Service' – First in Thailand! Report and Check Repair Status Online 24/7, All in One App
- Supporting over 154 projects and 52,000 units, initially catering to homeowners within the warranty period (Bangkok <\/strong>June 15, 2017) Sansiri Public Company Limited<\/span> led by Mr. Uthai Uthaisangsuak<\/span>, Senior Vice President of Business Development and Condominium Project Development at Sansiri Public Company Limited <\/strong>the leader in comprehensive real estate development in Thailand, reinforces its leadership in after-sales service on a comprehensive digital platform. Recently, it has developed the feature “Home Care Service”<\/span> that allows homeowners to report and check repair status online 24 hours a day, conveniently and quickly, all in one app, supporting all platforms, as part of the Home Service Application. <\/span> <\/p>
Thank you for the information from www.sansiri.com<\/a><\/p>
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Aiming for a 40% increase in users and planning a system to support homeowners after the warranty period ends -<\/span><\/p>
Currently supporting over 154 projects and 52,000 units<\/span> and piloting a system to support customers within the warranty period, while preparing to plan for customer support after the warranty period ends. The system will compile a directory list of over 1,200 professional contractors specializing in various fields, along with a proactive maintenance notification system, aiming to enhance the management and efficiency of repair services. Additionally, there will be a backend coordination system between the Home Care unit and professional contractors to connect and update information. The goal is to increase the number of users by 40 percent.