Origin Property has teamed up with Primo Service Solutions and four insurance partners to support condo residents affected by the earthquake, aiming to provide confidence and peace of mind. They are also expediting coordination with insurance companies to facilitate quicker claims processing.

Mr. Pirapong Jaroonaek, CEO of Origin Property Public Company Limited (ORI), a comprehensive real estate developer, stated that Origin Property and its affiliates are fully committed to supporting residents impacted by the earthquake on March 28, 2025. This includes coverage for damages caused by the earthquake, affecting decorative elements and other building components, such as cracks and peeling walls.

The company has recently partnered with four insurance companies: Chubb Samakkee Insurance Public Company Limited, Thipya Insurance Public Company Limited, Intra Insurance Public Company Limited, and Muang Thai Insurance Public Company Limited to continue supporting residents in all affected projects. This partnership ensures that customers have insurance coverage in case of natural disasters, floods, or earthquakes, and assists in coordinating with insurance companies to expedite claims processing. Residents can track information and claim status directly through the APP PRIMO PLUS or by contacting project staff.

“The condominium juristic persons in each project already have property insurance against natural disaster risks. For damages such as cracks or other issues within residents' units, the Origin Group has established an emergency assistance center to maintain constant communication with residents, enhancing their confidence and peace of mind,” Mr. Pirapong said.

Mr. Surin Sahachato Phokanan, CEO of Primo Service Solutions Public Company Limited (PRI), mentioned that for affected residents, the juristic team has been closely communicating with them since the incident, understanding their problems and impacts. Residents needing to claim damages within their units must prepare documentation for the insurance claim, including the unit ownership document (Form Ch. 2), a copy of the owner's ID card, a copy of the land title deed (front and back), and the insurance policy document for the unit/building. Primo will act as a liaison to facilitate residents' contact with the insurance survey company to assess damages, estimate repair costs, and request compensation from the insurance company.

At the same time, Primo has developed a special function on the APP PRIMO PLUS as an additional channel to enhance peace of mind in submitting claims quickly and conveniently, allowing residents to stay updated anytime, anywhere.

1. Access the emergency announcement menu.

2. Click the registration link or scan the QR CODE or click here.

3. Fill in the details of your damages.

• Specify your unit number.

• Enter your full name.

• Enter your phone number and other details.

4. Take clear photos of the damages and upload them (up to 30 images) through the APP PRIMO PLUS.

“We are committed to taking care of everyone to the best of our ability, with the utmost responsibility, to expedite assistance and restore damaged properties to normal as quickly as possible, because we believe that the happiness and safety of our residents is always our top priority,” Mr. Surin stated.

Origin Property Public Company Limited (ORI) has a diverse business structure under four business groups.

1. Residential Development Business: Developed 166 projects (as of Q4 2025), including brands like Park Origin, So Origin, Origin Plug & Play, Knightsbridge, Notting Hill, Origin Place, The Origin, Kensington, Hampton, Origin Play, Brixton, and Britania, with a total project value exceeding 254,967 million baht. The housing projects are managed under Britania Public Company Limited (BRI), focusing on single-family and twin houses, while high-rise projects are managed under Origin Vertical Corporation Limited.

2. Recurring Income Business: Includes hotels, serviced apartments, and retail.

3. Service Business: Includes resident services, property management, real estate brokerage, and consulting services.

And 4. Mega Trends: A new business group with long-term growth potential, such as logistics, healthcare, energy, finance, and entertainment, aimed at enhancing the quality of life for consumers comprehensively.

Primo Service Solutions Public Company Limited (PRI) is a leading comprehensive property service provider in the country with over 14 years of experience, operating under three main business groups:

1. Upstream Business – Pre-Living Services: Includes consulting and construction management services for real estate projects, architectural design, structural engineering, and technical consulting.

2. Midstream Business – Living Services: Includes management services for condominiums, housing estates, shopping malls, buildings, and offices, luxury condominium management, residential property management, and full-service real estate brokerage.

3. Downstream Business – Post-Sales Living Services: Includes interior design and decoration services, cleaning services, building management, and the sale of lifestyle home decor products, as well as life and non-life insurance representation.