"TQMalpha" Expands into 3 Business Sectors: Insurance, Finance, and Comprehensive Technology Platforms, Aiming for 50 Billion Baht in Revenue in 5 Years
"TQM" is elevating to "TQMalpha" which is "more than" just an insurance business expanding into 3 business sectors: "Insurance, Finance, and Technology Platforms" to meet the needs of modern customers, breaking all limitations. The goal is to increase the customer base from 4 million to 10 million within 5 years, driving sustainable growth while mitigating risks from economic fluctuations and rapid changes in various aspects.
Dr. Anchalin Phannipa, President of TQM Corporation Public Company Limited (TQM) revealed that recently, the insurance business of the TQM group has seen continuous growth, becoming a leader in the brokerage market with over 4 million customers and a growth rate that surpasses the overall industry every year. Due to the uncertainty of the economic situation and rapid changes in various areas, both businesses and people's lives are at greater risk. However, this also presents an opportunity for businesses to adapt to meet new demands for risk reduction across all fronts.
Therefore, TQM will no longer limit itself to just the insurance business but will leverage its customer base, technological infrastructure, and financial strength to proactively expand into the finance sector as an additional tool for risk reduction for customers in the future, as well as into technology platforms under the name "TQMalpha," an investment company comprising 3 business sectors: 1. Insurance 2. Finance 3. Technology Platforms.
"TQMalpha will replace TQM Corporation to demonstrate our intention to be "more than" just an insurance business, transforming into a group of insurance, finance, and technology platform businesses to provide convenience, diverse insurance products, life insurance, financial services, and platform services. The capabilities of our personnel and our strong customer base of millions will be integrated to meet the needs of customers in the new world, leading in "risk reduction" for financial and life aspects for our customers, and expanding to keep pace with the major trends that will emerge in the coming years," Dr. Anchalin stated.
Dr. Napasanan Phannipa, Chief Executive Officer of TQM Corporation Public Company Limited stated that the operations under the holding company "TQMalpha" will see the insurance business continue to expand robustly and comprehensively. Recently, it has invested in TQR, a broker for reinsurance, True Life, a group life insurance broker, True Extra, a group insurance broker, and TQD, a developer of a comprehensive insurance support platform. In the finance sector, the company has established EASY Lending to provide personal loan services, which has shown continuous improvement in performance since its inception. Lastly, the technology platform sector will sign a contract to prepare for a 40% investment in Builk One Group, which will proceed according to regulatory procedures and is expected to be completed within 2 months.
Builk One Group provides services and develops ready-made business management software, including e-commerce services for the construction and real estate development industries (Construction) and other industries (Non-construction). It is one of the leaders in developing business management software services, covering Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Construction Technology software services to manage costs, timelines, and quality for construction and real estate development projects (Construction) and projects in other industries (Non-construction), as well as facilitating Digital Transformation to connect stakeholders in the industry chain. This investment aims to enhance the insurance and finance business on the Builk One Group platform, as well as to develop technological innovations using Builk One Group's expertise.
Additionally, it has announced the launch of Surekub, a digital platform service provider aimed at marketing to the GEN Z consumer group, offering a variety of digital insurance products that customers can choose according to their lifestyles.
"TQMalpha will adopt a proactive policy to expand the business and integrate services into a unified whole to respond quickly and accurately to consumer needs. Meanwhile, the business management strategy will focus on sustainable long-term growth, emphasizing risk prevention while leveraging our strength as a market leader in insurance brokerage with over 4 million customers to expand into finance and technology platform businesses, which will help further increase our customer base. Additionally, TQMalpha has partners in the business, focusing on partners who can grow together,"
The CEO of TQM further stated that the 5-year plan (2022-2026) of TQMalpha is to create value from new businesses to match the size of the existing insurance business, which continues to grow strongly, and to build a customer base in the system to reach 10 million through the aforementioned 3 businesses, including expanding into foreign markets in the ASEAN region. The goal is to have the insurance business, which is the core business, account for 50% of total revenue, while the finance and technology platform businesses will collectively account for 50% of total revenue. It is believed that the growth opportunities for all three businesses are still very high, and even the insurance business can continue to grow, supporting TQMalpha's continuous growth. In 2021, the total revenue reached 3,427 million baht, with a net profit of 892 million baht.
"We remain committed to developing a comprehensive business that meets the needs of investors and TQM service users, no longer limiting ourselves to just the insurance business. We will leverage our customer base, technological infrastructure, and financial strength to proactively enter the finance sector as an additional tool for risk reduction for customers in the future, and into technology platforms to meet the needs of customers in the new era, which traditional insurance businesses cannot fully address. The new structure of TQMalpha will create synergy among the business sectors, significantly unlocking potential for growth," Dr. Napasanan concluded.