"HomePro" is advancing its "Free Repair! Electrical Appliances" initiative from in-store services to sending CHANG HomePro teams directly to consumers in villages and communities across the country. This initiative is based on the concept of "Repair Before Replace," offering inspection, repair, and maintenance services for electrical appliances to help extend product lifespan, reduce household expenses, and minimize electronic waste. Currently, the program covers over 100 villages and will continue to expand throughout 2026, both in Bangkok and other provinces, making home care more accessible, convenient, and close to home, reinforcing HomePro's role as a Home Lifetime Companion, a trusted partner for Thai people in every aspect of their living experience.

Mr. Theerapol Rodchuea Assistant Managing Director of HomePro's Service Group Home Product Center Public Company Limited, or "HomePro" stated that the idea behind providing free repair services for electrical appliances in villages stems from recognizing that many homes in residential projects or communities aged 10-20 years are entering a phase where appliances such as fans, irons, water pumps, and small electrical devices are beginning to deteriorate and require more maintenance around the same time.

"We found that many residential communities are entering a time when household electrical appliances require more care simultaneously. This presents an opportunity for HomePro to help reduce expenses and extend product lifespan for customers effectively. Therefore, HomePro is introducing the concept of 'Repair Before Replace' at the household level to help community members use resources efficiently and reduce electronic waste at the same time."

"By choosing to reach out to customers in their villages, HomePro is not just organizing activities but changing the mindset of home service from waiting for customers to come to us, to being 'your home pro' that is close by and genuinely ready to care for the community. HomePro believes that when homes and appliances are properly maintained from the start, customers will save costs and extend the lifespan of their products. This is the essence of living a better and more sustainable life that we aim to pass on to every household across the country."

Proactive Free Repair Service Model: CHANG HomePro - Your Home Professional Arrives at Your Village

The "Free Repair! Electrical Appliances" service model is designed to align with actual needs and can be managed efficiently, focusing on providing services in villages and communities within approximately 10 kilometers of HomePro branches, particularly in residential projects that have been established for 10-20 years. This allows HomePro's 2,500 teams of technicians to access areas quickly, ensuring comprehensive customer care while maintaining consistent service standards across all villages.

Currently, HomePro has already provided services in over 100 villages nationwide and plans to continue expanding its services throughout 2026 to enhance home care accessibility in both Bangkok and other provinces.

Delivering Comprehensive Value Right to Your Doorstep with Special Services from CHANG HomePro

In addition to the free repair service for electrical appliances, HomePro has organized special home care services to ensure customers can access them conveniently, including:

  • Wall-mounted air conditioner cleaning service at a special price of only 399 Baht
  • House cleaning service with a 10% discount
  • Free home inspection service to inform customers about their home's condition and plan for maintenance in advance
  • 24-hour emergency technician service at a special price of 1,200 Baht, ready to solve urgent home issues, including electrical systems, plumbing, water pumps, and air conditioning (available only in Bangkok and surrounding areas, including online channels)

Creating Tangible Sustainability Through the Concept of "Repair Before Replace"

"The free repair service for electrical appliances in villages is part of promoting the circular economy concept that HomePro integrates into home services, encouraging consumers to choose repair before replacement to extend product lifespan, reduce the use of new resources, and minimize electronic waste from the outset.

To date, HomePro's free repair service has assisted over 27,000 items, successfully collecting over 4,000 old appliances into the 'Trade Old for New World' project for proper disposal, reflecting the growing awareness among consumers about maintaining and using resources more efficiently," Mr. Theerapol added.

HomePro is ready to continue expanding the "Free Repair! Electrical Appliances" initiative in villages throughout 2026, both in Bangkok and other provinces, to reinforce its role as a leader in comprehensive home solutions and as a Home Lifetime Companion, a trusted partner for Thai people at every moment.

For more details and inquiries about the free repair service for electrical appliances, please visit the Facebook Page "Chang HomePro" or the CHANG HomePro application, or call the Call Center at 1284.

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