Health is the foundation of every moment in life, whether it's working, spending time with family, or doing what we love. However, health care is often postponed due to various difficulties and limitations in accessing medical services.

To address this challenge, LINE Thailand has launched the LINE HEALTH official account, designed to serve as a central platform connecting over 56 million users with four leading telemedicine providers. This covers a wide range of health needs, making health care no longer a complex issue but rather something easy, accessible, and in everyone's hands.

One of the key partners is Clicknic, a telemedicine service provider through the Clicknic application, which uses technology to reduce congestion in hospitals while expanding access to public health services, especially for Gold Card holders (NHSO). They can consult with doctors online for 42 common symptoms, such as headaches, fever, bloating, diarrhea, and many more. Additionally, there is a home delivery service for medications at no cost, elevating telemedicine to allow everyone to easily consult a doctor with just a few clicks.

Consult a doctor, receive medication, and have it delivered to your home—all in one click.

With today's fast-paced lifestyle, the approach to health care for Thai people has changed. There is a growing demand for services that are convenient, quick, and comprehensive. This is the reason behind the collaboration between LINE HEALTH, which aims to create equality in access to health services, and Clicknic, which started as a crucial intermediary during the COVID-19 pandemic and has since expanded its services to meet diverse needs. Currently, users can consult with doctors online for over 42 common symptoms, marking a significant step towards making health services easily accessible for all Thai people, especially Gold Card holders who can use the service free of charge.

Clicknic stands out for its convenience and speed.
In just three steps, you can see a doctor immediately. Simply log in and report your initial symptoms within 90 seconds, and you will receive a video call with a doctor and pharmacist for medication advice, followed by the delivery of your medications directly to your home through a nationwide network of pharmacies.

Clicknic is available every day from 7:30 AM to 9:00 PM, catering to all Thai people, including Gold Card holders who receive free services, those with private insurance who do not need to pay upfront (according to insurance company conditions), and the general public who can access services starting at just 250 baht. This offers a new option for those who want to save time and costs associated with traveling to hospitals, while also helping to reduce hospital congestion significantly.

Joining forces to create equality in health access.

Mr. Neil Nilwichean, CEO of Clicknic Health Co., Ltd., the telemedicine provider Clicknic on LINE HEALTH, stated that Clicknic's vision is to enhance the efficiency of the Thai public health system to reduce the costs of medical care, medications, and services, allowing everyone to access quality treatment comparable to visiting a hospital. This collaboration with LINE HEALTH is a significant step in breaking down barriers and providing all Thai people with easier access to health services.

“In the past, while Clicknic has met health needs, one of the persistent pain points has been the accessibility limitations for the elderly, who have a high demand for services but may not be adept at using applications. LINE is a platform that seniors already use regularly to connect with family and friends. Therefore, expanding Clicknic's services onto LINE HEALTH effectively addresses this limitation. Users do not need to download additional apps; they simply add @LINEHEALTH, register and verify their identity with an OTP code once, and select the service menu through the Rich Menu to start consulting a doctor immediately. The entire process takes just a few minutes.”

In the future, Clicknic plans to expand its services even further to cover chronic non-communicable diseases (NCDs), mental health issues, and sexually transmitted diseases, while also developing new features such as uploading blood sugar and fat test results for doctors' diagnostic reference. They are also preparing to incorporate AI technology to help doctors analyze and assess symptoms more accurately.

All of this aligns with the future health care trend where telemedicine will play a crucial role, enabling everyone to access convenient, quick, and flexible health services, consulting with doctors anywhere, covering both Gold Card holders and private insurance, under quality services provided by a trusted medical team and international standard systems, ensuring the safety of treatment data and ease of use through LINE.

As health care becomes easier, more convenient, and closer than ever, everyone has the opportunity to extend their health span, no matter where they are. LINE HEALTH is ready to be the assistant that makes health care uncomplicated, opening doors for everyone to access health services equally.

Simply scan the QR Code or add the friend @LINEHEALTH to start your comprehensive health care experience today. Easily consult a doctor online and receive medications delivered directly to your home through the Clicknic on LINE HEALTH service, which is ready to serve you now... With just a click, quality health care is within your reach.