Q-CHANG Celebrates 6 Years of Trust: Thank You to Over 300,000 Customers and Craftsmen Nationwide, Generating Over 1.2 Billion Baht in Revenue Through Our Platform
Q-CHANG thanks all customers and craftsmen for their trust in being our BACK UP for the past 6 years. With over 300,000 homes nationwide, we have generated more than 1.2 billion baht in revenue through our platform. We are also excited to deliver special gifts to our customers by creating great experiences from the start.
(Q-CHANG) Q-CHANG is a platform that brings together quality craftsmen and comprehensive home care services, providing quality teams of craftsmen for homeowners. Celebrating 6 years, we thank our customers for their trust in (Q-CHANG). Q-CHANG is your Back Up for all home services, including roof leak repairs, air conditioning installation, air conditioning cleaning, home renovation, and house cleaning, allowing (Q-CHANG) to continuously grow over the past 6 years, serving over 300,000 customers and generating accumulated sales of more than 1.2 billion baht.

Mr. Sarunvis Phakdinok, Executive Director of Q-CHANG, a platform that brings together quality craftsmen and comprehensive home care services, stated, “Q-CHANG has grown rapidly and steadily due to three main factors: creating great experiences that meet customer needs both online and offline, developing and controlling service standards including the quality of craftsmanship, and continuously expanding business partnerships.”
For homeowners, Q-CHANG is committed to making every step of the service convenient, fast, and worry-free, allowing customers to book services at their convenience, track job status at every step, and trust in the quality of service, with various booking channels available including the website, Q-CHANG Shop Service with over 70 branches nationwide. We are also continuously developing services with the concept of Preference Services in collaboration with strong partners to innovate new services that meet the ever-changing needs of customers, such as EZYBUILT, a fit-in furniture brand for residences that installs quickly without damaging the home, ready to expand to more than 15 branches nationwide in 2025.

On this 6th anniversary, we would like to offer a gift as a token of appreciation by focusing on creating a great experience for customers to use Q-CHANG services more conveniently and easily with the launch of the Q-CHANG application, which comes with a great experience that is guaranteed from the moment of download, including easy booking with just 4 clicks, finding craftsmen with a matching system for local teams, ensuring craftsmen do not abandon jobs, allowing customers to track job status 24/7, and guaranteeing every job with additional quality assurance after completion. Since its launch, the app has been downloaded over 80,000 times.
For the Q-CHANG craftsmen team, we focus on enhancing the quality and standards of craftsmanship by developing in three main areas: Soft Skills, Hard Skills, and Business Skills, which are the heart of success in developing a quality craftsmen team. We have established Q-CHANG ACADEMY, a training center for craftsmen in Bangkok and Hat Yai, with plans to expand to major cities nationwide to develop skills and quality so that craftsmen can pass on great experiences to customers.

Additionally, our collaboration with business partners who require installation services alongside the distribution and delivery of quality products to consumers covers both E-commerce platforms such as Shopee, Lazada, NocNoc, as well as manufacturers and distributors like BAYER, Crocodile, and many others, enabling Q-CHANG to deliver a great service experience to customers comprehensively.
Over the past 6 years, our commitment to providing a great experience for customers from start to finish has resulted in a high repeat service rate of up to 40% on the Q-CHANG application and website
www.q-chang.com, with some customers returning for Q-CHANG services nearly 100 times in the house cleaning category. Moving forward, Q-CHANG will continue to develop to deliver quality services to customers forever, reinforcing our core concept: WE’VE GOT YOUR BACK.

For those interested in using Q-CHANG services, a platform that brings together quality craftsmen and comprehensive home care services covering all home-related services... all in one place: “Cleaning, Repairing, Installing, and Renovating,” you can schedule an appointment to use Q-CHANG services through the Q-CHANG application, a gift we intend to offer to all customers, or via the website www.q-chang.com, call 02-821-6545, or Line: @q-chang, or contact Q-CHANG Shop Service nationwide.