Q-CHANG, the platform for handyman services and home improvement, a startup under Nexter Digital Co., Ltd., in collaboration with SCG Distribution Co., Ltd. and Boonthavorn, a leader in retail business for building materials and home decor, has announced the launch of the “Express Service”.

This service connects Boonthavorn customers with a seamless experience for purchasing sanitary ware, bathroom fixtures, and floor and wall tiles, along with installation services, all in one place through the Q-CHANG platform. Customers can check the availability of technicians in real-time and book appointments at their convenience. Technicians are ready to provide services within one day after the customer receives the products, along with work guarantees and various special promotions, creating a hassle-free experience for purchasing products and comprehensive installation services.

The collaboration between Q-CHANG and Boonthavorn aims to deliver a convenient, fast, and quality home improvement experience, featuring sanitary ware, bathroom products, and tiles from Boonthavorn, which has over 40 years of expertise in materials and decor, along with installation services from Q-CHANG, supported by over 800 teams of technicians nationwide.

Q-CHANG selects quality technicians to ensure standard work and utilizes a platform to manage tasks, allowing for immediate scheduling of technicians through an online system, as well as tracking and receiving work through the system, with support throughout the warranty period.

Mr. Sanit Phubupha, Managing Director of Nexter Digital Co., Ltd., the developer of the Q-CHANG platform stated, “Q-CHANG is committed to meeting the needs of modern customers who face difficulties in finding technicians, lack knowledge of local technicians, struggle with scheduling, and have concerns about pricing and quality of work. This collaboration with Boonthavorn allows Q-CHANG to leverage its expertise in home improvement services and a platform that facilitates quick technician appointments, saving time and connecting customers with quality products from Boonthavorn to provide the best experience.”

“The COVID-19 situation has accelerated changes in consumer behavior, with more people staying at home and a growing demand for home decoration and improvement, but with challenges in accessing products and technicians. The Express Service addresses these needs through both online and offline channels of Boonthavorn. Additionally, Q-CHANG emphasizes cleanliness and infection prevention measures with all technician teams, including providing Sinopharm vaccines for technicians and their families.”

Mr. Sitthichai Thayanuwat, Managing Director of Boonthavorn Ceramics Co., Ltd. revealed, “Boonthavorn is a leader in the retail business of tiles, bathrooms, kitchens, and home decor materials, offering products sourced both domestically and internationally. We continuously develop our products and services to meet the needs of home lovers across various styles and generations.

        This includes the development of an online platform and comprehensive sales channels to make it easier for customers to access products and services, whether through the website www.boonthavorn.com or the chat & shop service via LINE @boonthavorn, which provides convenience for customers seeking speed without having to contact multiple places while still receiving quality products and services from trusted experts.”

“Boonthavorn sees an opportunity to collaborate with Q-CHANG, which specializes in installation services and home improvement, to strengthen Boonthavorn's product offerings and enhance customer care with comprehensive home services. This partnership also presents an opportunity to expand the customer base to new segments. Currently, the Express Service is available at 8 Boonthavorn branches and online, with plans to expand services to all Boonthavorn branches nationwide by the end of 2021.”

The Express Service covers installation services for sanitary ware and bathrooms, tiling services, installation of water heaters, air conditioning, and various home services such as cleaning services, air conditioning cleaning, plumbing repairs, and grease trap cleaning, etc.

For inquiries, please contact Boonthavorn at any of the 8 branches: Ratchada, Phutthamonthon, Suvarnabhumi, Rangsit, Kaset-Nawamin, Ratchaphruek, Rama 2, and Chiang Mai.

You can also reach us online at https://www.boonthavorn.com or via LINE @boonthavorn.