BKER REIT, the management of 10 shopping centers including CDC Crystal Design Center, The Crystal Ekkamai-Ramintra, The Crystal SB Ratchaphruek, Amarin Ram Inthra, Ampak Chulalongkorn, Plearnary Mall Watcharapol, Samakorn Ramkhamhaeng Rangsit Ratchaphruek, and The Scene, has a total asset value of 11.3 billion baht, with a total area of approximately 500,000 square meters and a retail space of about 140,000 square meters.

Ms. Suphanavit Iamsakulrat, CEO of KE Group, discussed the situation following the Bangkok Metropolitan Administration's announcement regarding the temporary closure of shopping centers, except for supermarkets, pharmacies, delivery and take-home restaurants, banks, pet food stores, and essential goods stores from March 22 to April 12, 2020. This prompted the team to quickly communicate with retailers about the measures from the BMA, and all stores cooperated well. Officials expressed confidence after inspecting the centers that all 10 locations managed by BKER REIT complied with government and BMA guidelines, and they are exploring further collaboration if the situation persists. Clear support policies for retailers include offering discounts, assisting with financial coordination with banks, supporting and enhancing marketing channels, and using media to promote food orders from restaurants. In terms of growth strategy, plans have been made to enhance the potential of all 10 locations to improve revenue management and cost management. Currently, there are over 40 new property investments under consideration, with 68% located in Bangkok, 22% in provincial areas, and 10% abroad. Additionally, the company has adjusted its management approach by incorporating technology in all areas, creating a "KE Tech Road Map" for development to enhance operational efficiency across all business groups.

Mr. Kwinth Iamsakulrat, a director of KE REIT Management Co., Ltd., revealed the main strategies that BKER REIT has implemented across all 10 projects, focusing on creating a community atmosphere that offers a welcoming, creative, and unique lifestyle, which has already begun to take shape. The strategic approaches include:

1. "Attract top-brand tenants and customize to each neighborhood" - This strategy involves adjusting the mix of stores to meet local demands and adding popular brands in essential sectors such as restaurants, famous coffee shops, and fitness centers, leading to an increased occupancy rate and potential future rent increases, with leading brands currently making up about 30%.
2. "Experiential place-making" - Creating new atmospheres, such as community spaces, meeting places, or comfortable work environments.
3. "Tech and operations platform" - Utilizing technology in all operational processes to significantly enhance efficiency and reduce costs.
4. "Cost reduction through synergy" - Increasing the ability to reduce management costs through economies of scale, currently achieving over 20% reduction in outsourced contracts for security and cleaning services, and more than 5% reduction in energy costs through efficient management.
5. "Sustainability" - Developing sustainably by implementing energy-saving measures; currently, a solar panel contract at CDC aims to reduce electricity costs by over 20%, with plans for similar projects in the future.
6. "Quality asset investment" - Investing in high-quality properties or projects in the future.

As of December 31, 2019, the overall occupancy rate of shopping centers in the BKER Trust was 93%, with an average renewal rate showing a rental increase of 2.9%. For traffic growth, the number of vehicles entering the shopping centers in January and February 2020 increased by 1.3% compared to the same period in 2019.