SENA Launches COVID-19 Crisis Recovery Measures "SENA ZERO COVID" Supporting All Customer Groups
SENA has implemented the "SENA ZERO COVID" recovery measures to adapt to the COVID-19 situation, establishing a special task force to support all customers, including those waiting for transfers, new customers, and residents, aiming to alleviate financial and health impacts and create safe spaces in all projects. The company emphasizes its stance: "We will fight together until we achieve Zero COVID."
Associate Professor Dr. Kesara Thanyalakphak, Deputy CEO of Sena Development Public Company Limited, revealed the rapidly increasing global spread of the COVID-19 virus. SENA has been closely monitoring the situation and, in collaboration with Victory Management Service Co., Ltd., a subsidiary of SENA, has planned measures to cope with the COVID-19 crisis under the "SENA ZERO COVID" initiative to assist customers financially and ensure safety across all SENA projects.
SENA has established the "SENA ZERO COVID" measures to care for three customer groups across all SENA projects, which include:
1. Customers who have booked and are in the process of paying down payments close to transfer. Due to the sluggish economic conditions, many are facing various challenges. SENA understands and is ready to assist and support customers in every situation, which can be contacted through the project staff.
2. New customers. For those interested in purchasing SENA projects during this period, the company is ready to assist customers and alleviate financial burdens by offering personalized promotions to support all customer types throughout the COVID-19 situation. Additionally, SENA has increased marketing channels for online bookings through various platforms such as Line, Live, Streaming, and Online booking, providing special promotions with discounts of up to 100,000 THB.*
3. Residents. Currently, Victory Management Service Co., Ltd., a subsidiary of SENA, manages condominiums and housing projects. In the past, Victory has implemented measures to prevent and control the spread of COVID-19 among residents and staff, including distributing face masks, installing hand sanitizer stations, cleaning all common areas and points around the project, such as entry and exit doors, elevator buttons, exercise equipment, and monitoring the temperature of everyone entering the project.
Moreover, all SENA projects have hand sanitizer stations placed throughout the premises, along with cleaning schedules posted at key points, indicating the “Cleaning Schedule with Disinfectant”. For residents in high-risk groups (who need to quarantine for 14 days), the team offers the "SENA ZERO COVID SERVICE" to assist residents with shopping and check in on them if they need help during quarantine, as well as the "SENA ZERO COVID HOTLINE" for emergency transport to hospitals in case of fever or suspected risk.
Additionally, SENA has established a special task force for the Business Continuity Plan (BCP) to oversee and monitor the COVID-19 crisis, ensuring employees are informed and closely monitoring the health of employees at risk of COVID-19 infection within a specified timeframe, providing information on illness and assistance to employees infected with the virus.
Collaboration with assigned teams to perform duties at designated company locations is also in place.
Importantly, everyone must work together to care for society and share responsibility for our country, as it is “one big home” that we all must help protect. Together, we can overcome this crisis.
We urge customers, residents, and employees to have confidence and trust in SENA's care standards, including measures to prevent COVID-19, ensuring employees wear masks, and preparing to care for the SENA family in all situations. “We will fight together until we achieve ZERO COVID.”