When it comes to <\/span>Ananda Development Public Company Limited <\/span>or <\/span>Ananda, <\/span>it is known as a real estate company that truly understands the needs of urban dwellers, with the catchy slogan <\/span>“Insight into Every Urban Life” <\/span>reflecting its commitment to offering a variety of housing projects, including houses and condos, based on the belief that <\/span>“Good living is the foundation of quality of life for every family member.” <\/span><\/p>

For over 20 years, under the Ananda brand, it has established living standards that cater to every lifestyle and need comprehensively, with a focus on the needs of <\/span>“residents” <\/span>as a priority. Ananda has created a standard known as <\/span>‘ANANDA SURE’ <\/span>to instill confidence and enhance happiness and safety for residents through three solutions: ANANDA SURE QUALITY, ANANDA SURE COMMUNITY, and <\/span>ANANDA SURE WORRY FREE.<\/span>

So, what do each of the solutions under <\/span><\/span>ANANDA SURE <\/span><\/span>entail? How do they address the confidence of residents? Let's get to know <\/span>ANANDA SURE <\/span>better this time.<\/span>

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ANANDA SURE QUALITY: Guaranteeing Every Assurance Before Project Handover<\/strong><\/span><\/p>

As we all know, one of the top concerns for homebuyers, whether for houses or condos, is the inspection of the property before handover. Ananda understands this concern well, which is why it has designed a standard for the handover of quality condos and houses called <\/span><\/span>“ANANDA SERVICE QUALITY SERVICE STANDARD”<\/span><\/strong>. This standard ensures quality and excellent service for living, giving residents confidence in the quality through thorough inspections of every detail before handing over the property to them.<\/span><\/span>

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  • ANANDA PRODUCT QUALITY <\/strong><\/span>provides assurance during handover with the ANANDA standard of 120 inspection items.<\/span><\/li>
  • QC CHECK LIST 120 ITEMS<\/strong><\/span> <\/strong><\/span>ensures confidence from day one of handover, with over 120 items inspected according to ANANDA standards, so every family can feel secure and confident in owning a home or condo that meets their expectations, with dedicated service, sincere communication, and adherence to the highest standards.<\/span><\/li>
  • QUALITY PASS TAG<\/strong><\/span> <\/strong><\/span>covers everything from common area facilities, electrical and plumbing systems, ceilings, flooring, walls, doors, windows, air conditioning, and furniture.<\/span><\/li>

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ANANDA SURE COMMUNITY: Caring for Safety with Attention to Every Detail<\/strong><\/span><\/p>

One of the most important details of living is <\/span>“safety.”<\/span> Ananda does not view safety merely as a management team or just CCTV cameras; it is about designing COMMUNITY ENGAGEMENT that is ready to care with attention, enhancing happiness and safe living through a specially designed S M A R T management system. This ensures that every family under Ananda's care will feel warm and secure 24 hours a day, with PROPERTY MANAGEMENT STANDARD CONTROL providing peace of mind through five unique standards from Ananda, including:<\/span>

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  1. GLOBAL STANDARD QUALITY ISO9001-2015<\/strong><\/span> guarantees quality and service with ISO9001-2015, ensuring the highest service quality for residents.<\/span><\/li>
  2. TRAINING / ASSESSMENT / IMPROVEMENT<\/strong><\/span> is committed to continuously developing staff and providing ongoing training to maintain service standards.<\/span><\/li>
  3. SAFETY & SECURITY<\/strong><\/span> provides 24-hour security systems.<\/span><\/li>
  4. SMART SECURITY SYSTEM<\/strong> <\/span>includes CCTV monitoring throughout the project and buildings, with security personnel working continuously 24 hours a day.<\/span><\/li>
  5. SMART NATIVE PLATFORM & IOT FOR FACILITIES MANAGEMENT<\/strong><\/span> is a security monitoring system to ensure residents feel confident and secure under Ananda's care.<\/span><\/li>

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ANANDA SURE WORRY FREE: The Best Service for Perfect Living<\/strong><\/span><\/p>

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In addition to the inspection standards before handing over properties and safety measures, ANANDA SURE also delves into the finer details of living to enhance comfortable living. It offers comprehensive check-up and repair services to alleviate residents' concerns, with services available during the warranty period and post-warranty packages that can be verified, ensuring residents that Ananda will always be there to care for them, with services covering:<\/span>

  1. ROOM CHECK UP SERVICES* <\/strong><\/span>: <\/strong><\/span>provides notifications before the warranty period ends, ensuring that residents can have their units checked for compliance with standards before the warranty expires, giving them peace of mind for the future, even after the warranty period has ended (*service fees apply for services not covered by warranty).<\/span><\/li>
  2. ANANDA CUSTOMER SERVICE CENTER<\/strong><\/span>: <\/strong><\/span>provides answers to all inquiries and information about homes with straightforward data, always ready to serve. Ananda cares and aims to provide happiness in living for residents, welcoming and addressing all feedback to improve housing quality for the best experience. Residents can inquire about projects and request details about houses, townhomes, and condos from service staff at any time during business hours, with a team of experts ready to assist with housing inquiries with understanding.<\/span><\/li>
  3. HOME LIVING APPLICATION<\/strong><\/span> <\/strong><\/span>Ananda is ready to make residents' lives easier by integrating the Living APP technology for 24-hour service*, such as COCORO, <\/span> <\/strong><\/span>an application for living that acts as a personal assistant to connect with the management, receive news updates, notifications for various matters, including parcels, bill payment reminders, and a convenient payment system, along with exclusive benefits from leading brands, all in one app.<\/span><\/li>

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From the Heart of Ananda's Back Office Team to Service That Cares Like Family<\/strong><\/span><\/p>

With the solutions from ANANDA SURE, nothing proves this standard better than real-life events from the dedicated back office team that closely serves Ananda's residents. Through teamwork, they are always ready to assist residents in every situation.<\/span><\/p>

For example, “<\/span>Kitty” Sunantha Serger, Building Manager of Ideo Mobi, <\/strong><\/span>recounts an unforgettable case where a resident suffered from heat stroke. Although the team was shocked, their training enabled them to handle the situation well. While part of the team contacted emergency services, another part performed CPR on the resident until the ambulance arrived. After the incident, the resident was safe and returned to thank Ananda's management team.<\/span><\/p>

“It was a memorable experience for our team to be able to take care of the customer so well because everything related to the residents' living is our job. The management team is ready to assist with everything and do everything as quickly as possible. We are fully committed to serving our customers, treating every customer as if they were part of our family.”<\/span><\/p>

Another equally impressive incident involved “<\/span>Thai” Thanida Chiangwijit, Building Manager in the management team,<\/strong><\/span> who once helped a resident find a diamond. She shared that the resident had wrapped the diamond in tissue paper but accidentally threw it in the trash, which was then taken to the communal waste room.<\/span><\/p>

“At that time, we gathered the entire team, including housekeeping, security, and the management team, to sift through the trash collected from all 32 floors in one room. Initially, we couldn’t find it because the resident described it as a clear bag with tissue paper, and many rooms had similar trash. Our team spent several hours searching until the resident sent an assistant to help, and eventually, we found it.”<\/span><\/p>

No matter the situation, Ananda's back office team is always ready to care for residents, as Thanida firmly believes in her work ethic that as long as there is confidence that it can be done, her team is always ready to assist residents without fail.<\/span><\/p>

Similarly, “<\/span>Ball” Mongkol Saejiu, FMC or After-Sales Service,<\/strong><\/span> is responsible for checking the COCORO app for repair requests from Ananda and the ATA app for handing over units to residents. His duty involves checking the condition of units against a checklist of over 120 items to deliver the best living conditions to customers.<\/span><\/p>

“I have a memorable case where a resident at Ideo Sukhumvit 93 came for an Event Transfer. He viewed 30 rooms in one day, from 8 AM to 5 PM. After finishing, he signed and completed the transfer. Later, the customer requested my contact number, and during the second Event Transfer, he brought his friend along and recommended that his friend request me to take care of him. Since then, we have continued to provide care for each other for 4-5 years now.”<\/span><\/p>

Ball believes that what has kept residents confident in Ananda all along is teamwork. Anything that is not certain will not reach the customer’s hands. Customers must receive the best from Ananda.<\/span><\/p>

“Because Ananda never abandons its customers; we see customers as family and are fully committed to their care.”<\/span><\/p>

All of this that ANANDA SURE provides is <\/span>#PeaceOfMind<\/span><\/a> <\/span>#Comfortable<\/span><\/a> <\/span>#Confidence<\/span><\/a> <\/span>#Understanding<\/span><\/a> <\/span>#Satisfaction<\/span><\/a>, allowing residents to live confidently and move towards success. For more information about <\/span>ANANDA SURE, visit https://www.ananda.co.th/anandasure/<\/a><\/span><\/p>

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#ANANDASURE #WeCareAboutQualityOfLife #InsightIntoEveryUrbanLife<\/span><\/p>

#AnandaDevelopment #UrbanLivingSolutions<\/span><\/p>

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