Watch Out for 7 Training Trends for 2019
As the year comes to a close, one of the departments that must take on a heavy role in organizations is not just the marketing department, which needs to ramp up sales and plan for the next year, but also the human resources (HR) department. It's time to devise new strategies to develop human resources to be ready to tackle the challenges of the business world.
Here are 7 global trends that HR must be aware of to prepare for organizational changes in response to an increasingly challenging world.
1. C-Suite Leaders Must Collaborate with HR One of the major mistakes many organizations make is the lack of alignment between C-Suite leaders (executives with titles starting with Chief, such as CEO, CFO, and CMO) and HR in fostering a culture of learning within the organization. This often leads to wasted potential from learning and development initiatives. In reality, C-Suite leaders and HR should share a mission to define values, processes, and methods to ensure that employees, departments, and the organization move in the same direction to enhance organizational effectiveness.
2. Develop Specialized Skills for Employees to Meet Future Organizational Goals To maintain a strong organizational status, executives must not only scout for promising employees who can become future leaders but also focus on developing and training the current workforce in leadership, communication, and problem-solving skills to keep pace with organizational growth.
3. Focus on Developing Communication Skills The borderless world means that modern organizations must face increasing diversity. Therefore, organizations must prioritize the development of soft skills such as emotional intelligence, teamwork, negotiation, etc. According to a 2016 survey by Deloitte, a leading business consulting and auditing firm, over 90% of respondents viewed soft skills as one of the top essential skills for fostering good relationships among employees, enhancing leadership, and building a strong organizational culture.
4. Make Training Fun and Engaging Like a Game Many organizations still do not understand the definition of Gamification, which involves designing processes that make the user experience enjoyable like playing a game. This misunderstanding often leads them to dismiss this approach, thinking it merely involves using video games for training to add fun. In reality, this process incorporates various tools such as scoring, leaderboards, and creating new communities to provide a fresh training experience that encourages all employees to participate.
5. View Training as an Employee Right and a Compass for Finding Talent Newer employees are likely to choose to work for organizations that prioritize employee development over those that do not offer learning opportunities. Therefore, modern organizations must shift their perspective on training to view it as something employees deserve. Not only does this enhance employee skills, but it also serves as a tool for fostering engagement and motivating employees to stay with the organization long-term.
6. One-Size-Fits-All Training Does Not Meet the Needs of All Employees Training in the past may have focused on a single course designed to meet the needs of all departments, but this is not the reality. Effective training must be tailored to align with the experiences, work environments, and changing world of each department's employees.
7. Leverage Digital Tools Effectively According to a 2018 survey by LinkedIn, the largest professional networking platform, the challenge of creating an employee training system today is that employees often lack the time to step away from their work to participate in training programs. Therefore, to make training more accessible and relevant, the trend of learning through online platforms has become a new option that better meets the needs of the digital workforce.